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Safety FAQ

What are your safety practices?
We consider safety our number one priority.  A full list of our comprehensive safety practices can be found here.

What level of supervision will my child receive?
Your child will be supervised as outlined in our program manual by our qualified and caring staff.  The level of supervision our students receive is in direct correlation to the level of severity of their behavioral issues and as required by applicable laws and regulations.

What are the qualifications of the staff caring for my child?
Staff biographies can be found here.  In addition, we conduct background checks on all employees prior to hiring to ensure that we hire quality individuals and in compliance with all state regulations.  At least one staff member who is First Aid and CPR certified will be available to your child at all times.  Our staff also receives ongoing training to enhance our quality of care.

What happens if there is an emergency?
As a program of Aspen Education Group, we have established best practices and risk management procedures which include emergency preparedness training and response.  Should there be an emergency situation, such as a natural disaster, you will be notified by someone within our organization with as much detail as possible, as soon as possible.  Your child’s safety is our number one priority, and we will do everything it takes to keep our students out of harm’s way.

May I speak with another parent who sent their child to your program?
Of course!  We appreciate the fact that you are doing your due diligence when it comes to selecting the right program for your child and, as such, will provide you with a list of references.  Just contact us by clicking here.  Or, listen and read what some of our program graduates and parents have said here.

What is your success rate?
Your child’s success is dependent on many factors, the most important being the level at which you and your family choose to participate throughout the therapeutic process and your child’s willingness to make positive changes.  Our parent company, Aspen Education Group, has voluntarily participated in independent research studies to determine outcome success rates and behaviors.  These study results can be found here.  Aspen programs have over two decades of experience helping youth and families get their lives back on track.